Customer Relations Pro - Flexible Hours & Advancement

Insurancelily; Pleasanton (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

An insurance agency in Pleasanton is seeking a Customer Relations Representative to enhance customer experience and manage inquiries. The ideal candidate should possess strong communication skills and ideally have customer service experience. Responsibilities include resolving customer issues and maintaining records. This role offers a competitive salary between $45,000 and $65,000, along with opportunities for advancement and bonus based on performance.

Qualifications

• Experience in customer service preferred.
• Ability to manage customer relationships effectively.
• Strong communication skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Job description

An insurance agency in Pleasanton is seeking a Customer Relations Representative to enhance customer experience and manage inquiries. The ideal candidate should possess strong communication skills and ideally have customer service experience. Responsibilities include resolving customer issues and maintaining records. This role offers a competitive salary between $45,000 and $65,000, along with opportunities for advancement and bonus based on performance.