Customer Relations Specialist - Flexible Hours & Growth

Paul Herndon - State Farm Agent; Gilmer (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A successful insurance agency in Gilmer, Texas is seeking a Customer Relations Representative. This role focuses on delivering exceptional customer experiences, managing inquiries, and coordinating with team members. Ideal candidates possess strong communication and problem-solving skills, have customer service experience, and can handle high-stress situations effectively. Opportunities for internal growth and development are available for motivated individuals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

A successful insurance agency in Gilmer, Texas is seeking a Customer Relations Representative. This role focuses on delivering exceptional customer experiences, managing inquiries, and coordinating with team members. Ideal candidates possess strong communication and problem-solving skills, have customer service experience, and can handle high-stress situations effectively. Opportunities for internal growth and development are available for motivated individuals.