Customer Success Rep — Flexible Schedule, PTO & Growth

Brenda Wagner - State Farm Agent; Harrisburg (Dauphin County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing Paid

Hourly Plus Commission

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Harrisburg is looking for a Customer Service Representative to enhance customer experiences and support the community. The role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication and multitasking skills, and previous customer service experience is preferred. The agency offers a competitive salary and flexible schedule.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Harrisburg is looking for a Customer Service Representative to enhance customer experiences and support the community. The role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication and multitasking skills, and previous customer service experience is preferred. The agency offers a competitive salary and flexible schedule.