Customer Relations Pro — Paid Training & Growth

The Polaris Consulting Group of OK; Norman (OK); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Paid time off

Team-oriented environment

Job summary

The Polaris Consulting Group of OK is seeking a Customer Relations Specialist to join our team in Norman. You will welcome and assist customers, build relationships, and identify needs to recommend suitable products and services.

Training and ongoing coaching are provided, with a focus on helping you grow in a collaborative, goal-driven environment. This role emphasizes strong communication, a positive attitude, and the ability to work with the team to achieve sales targets.

Qualifications

• Excellent communication and people skills required.
• Ability to converse clearly with customers over the phone and in person.
• Self-motivated, goal-oriented, and organized with attention to detail.

Responsibilities

• Welcome and assist new and existing customers with questions and needs.
• Build relationships with customers through friendly, professional service.
• Identify customer needs and recommend products and services that provide value.
• Follow up with prospects and customers by phone, text, and email.
• Schedule appointments for licensed team members.
• Maintain customer accounts and update information.
• Support marketing and outreach to generate new business.
• Collaborate with team to achieve sales goals.

Skills

Communication skills

People skills

Phone and in-person conversations

Self-motivated

Organized

Basic computer skills

Customer service experience (plus)

Job description

The Polaris Consulting Group of OK is seeking a Customer Relations Specialist to join our team in Norman. You will welcome and assist customers, build relationships, and identify needs to recommend suitable products and services.

Training and ongoing coaching are provided, with a focus on helping you grow in a collaborative, goal-driven environment. This role emphasizes strong communication, a positive attitude, and the ability to work with the team to achieve sales targets.