Customer Relations Specialist — Career Growth & Profit Sharing

Dennischaumont; Edmond (OK); On-site; USD 25,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Profit sharing

Training & development

Job summary

An insurance agency in Oklahoma is seeking a Customer Relations Representative to enhance client experiences and support agency growth. The successful candidate will manage customer inquiries, maintain records, and assist in retention strategies. Ideal candidates should possess strong communication and problem-solving skills, with an emphasis on providing excellent customer service. This position offers competitive compensation and opportunities for advancement in a supportive environment.

Qualifications

• Strong communication and problem-solving skills are essential for success.
• Customer service experience is preferred to meet client needs.
• Ability to handle high-stress situations calmly is crucial.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update client records as necessary.
• Assist in implementing customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Calm under high-stress situations

Job description

An insurance agency in Oklahoma is seeking a Customer Relations Representative to enhance client experiences and support agency growth. The successful candidate will manage customer inquiries, maintain records, and assist in retention strategies. Ideal candidates should possess strong communication and problem-solving skills, with an emphasis on providing excellent customer service. This position offers competitive compensation and opportunities for advancement in a supportive environment.