Customer Relations Pro: Legendary Shopping Experiences

Bass Pro Shops; Bolingbrook (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Bolingbrook, IL is hiring a Customer Relations Associate to greet customers, answer questions, and guide shopping choices. You will handle merchandise returns, process refunds or exchanges, and help maintain a welcoming store environment.

Responsibilities include ensuring firearm safety protocols, promoting club memberships and in-store pickup, and staying informed about sales and promotions while delivering excellent customer service every time.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and interpersonal skills.
• Ability to operate a computerized POS system.

Responsibilities

• Greet customers and provide prompt, friendly service.
• Handle merchandise returns, completing refund/exchange paperwork.
• Ensure store safety and secure firearms with trigger locks.
• Assist customers in locating merchandise and information.
• Maintain tidy work area and stay aware of promotions.

Skills

Customer Service

Greeting Customers

Cash Handling / POS

Returns and Exchanges

Product Knowledge

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Bolingbrook, IL is hiring a Customer Relations Associate to greet customers, answer questions, and guide shopping choices. You will handle merchandise returns, process refunds or exchanges, and help maintain a welcoming store environment.

Responsibilities include ensuring firearm safety protocols, promoting club memberships and in-store pickup, and staying informed about sales and promotions while delivering excellent customer service every time.