Insurance CSR – Flexible Schedule & Growth

Willpoolesf; Oxford (MS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Oxford, MS is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should possess strong communication and multitasking skills, along with previous customer service experience. The position offers competitive salary with opportunities for advancement and various employee benefits.

Qualifications

• Strong communication and interpersonal skills are required.
• Ability to multitask and pay attention to detail is necessary.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Job description

A local insurance agency in Oxford, MS is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should possess strong communication and multitasking skills, along with previous customer service experience. The position offers competitive salary with opportunities for advancement and various employee benefits.