Customer Relations & Growth Specialist - Flexible Schedule

Jay Jackson - State Farm Agent; Lufkin (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Jay Jackson - State Farm Agent in Lufkin, Texas, is looking for a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. Candidates should have strong communication skills and a passion for helping others, ensuring customer satisfaction is prioritized.

This role includes managing customer inquiries, maintaining client records, and collaborating with the team to devise customer retention strategies. The agency offers a supportive work environment with ample opportunities for professional advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Jay Jackson - State Farm Agent in Lufkin, Texas, is looking for a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. Candidates should have strong communication skills and a passion for helping others, ensuring customer satisfaction is prioritized.

This role includes managing customer inquiries, maintaining client records, and collaborating with the team to devise customer retention strategies. The agency offers a supportive work environment with ample opportunities for professional advancement.