Customer Relations Specialist — Flexible Schedule & Growth

Clay Hamilton - State Farm Agent; Lumberton (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Clay Hamilton - State Farm Agent in Lumberton, NC is seeking a Customer Relations Representative to enhance client experiences in an insurance agency. You will manage customer inquiries, coordinate with agency team members, and support the community.

The ideal candidate has strong communication and problem-solving skills. Experience in customer service is preferred, and you will have opportunities for career advancement with a flexible schedule and competitive salary.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Clay Hamilton - State Farm Agent in Lumberton, NC is seeking a Customer Relations Representative to enhance client experiences in an insurance agency. You will manage customer inquiries, coordinate with agency team members, and support the community.

The ideal candidate has strong communication and problem-solving skills. Experience in customer service is preferred, and you will have opportunities for career advancement with a flexible schedule and competitive salary.