Customer Relations Associate

Franklin Electric Co.; Avon (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Health Insurance

Paid parental leave

401(k) with match

Disability insurance

Tuition reimbursement

Training opportunities

Wellness programs

Employee discount

Job summary

Franklin Water Treatment, a division of Franklin Electric, is seeking a Customer Relations Associate in Avon, Indiana. Join our team to deliver exceptional service and support to our clients and help maintain our tradition of excellence in water treatment solutions.

We value clear communication, reliability, and the ability to multitask in a fast-paced environment. The role requires a high school diploma or GED and 0–3 years of related experience; it is a full-time, on-site position with

Qualifications

• High school diploma or GED required.
• 0-3 years of relevant experience or training in customer service or a related field preferred.
• Strong communication skills.
• Ability to multitask, stay organized, and work under pressure.
• High attention to detail.
• Strong critical thinking and problem-solving skills.
• Proficiency in Microsoft Office.

Skills

Strong communication

Multitasking

Organization

Attention to detail

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Customer Relations Associate

Department: Customer Relations

Employment Type: Full Time

Location: US - Indiana - Avon

Reporting To: Micah Swaim

Description

Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric

At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!

MOVE FORWARD WITH US!

Who we want:

We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!

What you need:

• High school diploma or GED (required)
• 0-3 years of relevant experience or training in customer service or a related field (preferred)
• Strong communication skills
• Ability to multitask, stay organized, and work under pressure
• High attention to detail
• Strong critical thinking and problem-solving skills
• Proficiency in Microsoft Office

Company Values & Benefits:

• Generous paid time off & holidays
• Health, dental, vision, and life insurance
• Paid parental leave
• 401(k) Plan with company match & service contributions
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Opportunities for training and career growth
• Health & wellness programs
• Employee discount program