Service Technician

Franklin Water Treatment; Avon (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) plan with company match

Paid time off

Opportunities for training and career growth

Tuition reimbursement

Job summary

Franklin Water Treatment in Avon, Indiana is looking for a reliable Service Technician to join their team. In this position, you will install and maintain residential water treatment systems, evaluate and repair existing systems, and ensure compliance with health and safety requirements. A high school diploma and driving license are required, along with a strong work ethic and customer service focus. Benefits include competitive wages, insurance, retirement plan, and paid time off.

Qualifications

• 1-3 years of experience in a plumbing-type position is preferred.
• Valid driver's license with a safe driving history is required.
• Dependable and able to handle mechanical demands of the job.

Responsibilities

• Install and maintain water treatment systems following detailed instructions.
• Evaluate and repair existing customer systems.
• Comply with Health & Safety requirements during installation and service.

Skills

Strong work ethic

Customer service skills

Reliability and punctuality

Education

High School Diploma or Equivalent

Job description

Department: Retail

Location: US – Indiana – Avon

Join Our Team as a Service Technician at Franklin Water Treatment dba Aqua Systems, a Division of Franklin Electric

At Franklin Water Treatment dba Aqua Systems, we are leaders in innovative water treatment solutions, and we’re seeking a reliable and customer-focused Service Technician to become part of our growing team. If you excel in ensuring timely and accurate installation and maintenance of residential softener and/or water treatment systems, take pride in providing exceptional service, and are eager to contribute to a company committed to making a positive impact, we encourage you to apply and grow your career with us.

What you will be doing:

• Follow detailed installation and/or service instructions, processes, and procedures:
  • Water systems installation and/or maintenance
  • Evaluate and repair problems related to existing customer systems
• Comply with Health & Safety requirements related to installation and service procedures
• Meet daily installation and/or service schedule as assigned
• Use available parts to assemble, install, and/or service various water treatment equipment or kits according to operating instructions

Who we want:

We’re looking for a reliable and motivated Service Technician with a strong work ethic and a passion for providing excellent customer service. You should be dependable, punctual, and able to handle the mechanical and physical demands of installing and servicing water treatment systems. If you take pride in your work and are ready to be a crucial part of our team, we want to hear from you.

What you need:

• High School Diploma or Equivalent (required)
• Valid driver’s license with a safe driving history
• 1‑3 years or more experience working in a plumbing‑type position (preferred)
• Strong work ethic and self‑motivated
• Punctual and dependable with great attendance

Physical demands for the job:

This role requires regular use of your hands and arms, and you must be on your feet, moving between sitting, standing, and walking. Frequently, you may need to stoop, kneel, or crouch and frequently lift items weighing 50+ lbs.

Company Values & Benefits:

• Competitive wage based on experience and qualifications
• Medical, dental, vision, and life insurance
• Paid parental leave
• 401(k) plan with company match & service contributions to help you save for the future
• Paid time off
• Short & long‑term disability
• Opportunities for training and career growth
• Fertility & adoption support
• Tuition reimbursement
• Health & wellness programs
• Employee discount program