Customer Quality Manager — Semiconductors & Compliance

Infineon Technologies; San Jose (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Infineon Technologies in San Jose, CA seeks a Customer Quality Manager to uncover root causes, drive improvements and ensure products meet the highest quality standards. You will interface with customers, manage failure analyses, and coordinate with internal teams to drive continuous quality improvements.

The role emphasizes strong communication, ISO/IATF/QMS knowledge, and willingness to travel up to 25% in a fast-paced semiconductor environment.

Qualifications

• Bachelor's or master's degree in engineering or a related field.
• Experience interfacing with customers on quality issues.
• Strong knowledge of IATF 16949, ISO 9001 and QMS principles.
• Willingness to travel up to 25% in a semiconductor environment.

Responsibilities

• Identify root causes of quality issues and drive corrective actions.
• Coordinate with internal teams to implement quality improvements.
• Interface with customers to communicate quality status and improvements.

Skills

Root cause analysis

Customer communication

Failure analysis

Quality management systems

Education

Technical degree in related field

Job description

Infineon Technologies in San Jose, CA seeks a Customer Quality Manager to uncover root causes, drive improvements and ensure products meet the highest quality standards. You will interface with customers, manage failure analyses, and coordinate with internal teams to drive continuous quality improvements.

The role emphasizes strong communication, ISO/IATF/QMS knowledge, and willingness to travel up to 25%. A technical degree and semiconductor experience are essential for success in this