Customer Quality Engineer: QA Lead for RCAs & Improvements

NR Consulting; Fort Mill (SC); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Retirement Plan

Medical/Dental/Vision Insurance

Job summary

A quality assurance firm in Fort Mill, South Carolina is seeking a Customer Quality Engineer to lead customer-focused quality assurance initiatives. The ideal candidate will ensure a high level of customer satisfaction through effective quality processes, analyze warranty claims, and implement improvements in quality assurance methodologies. This role requires a Bachelor's degree in Engineering or a related field along with relevant experience in quality assurance and leadership. The position offers a competitive salary and a full-time employment opportunity.

Qualifications

• Bachelor's Degree or equivalent in Engineering, Quality, or related field.
• 2+ years in Quality Assurance or Customer Experience roles.
• 1+ years in a supervisory or leadership position.

Responsibilities

• Lead quality assurance efforts to ensure customer satisfaction.
• Oversee audits and address customer quality concerns.
• Collaborate with cross-functional teams to resolve issues.

Skills

Cross-functional leadership

Statistical process control

Root cause analysis

Excellent communication skills

Problem-solving abilities

Time management

Education

Bachelor's Degree in Engineering or Quality

Tools

Minitab

Excel

PowerPoint

Job description

A quality assurance firm in Fort Mill, South Carolina is seeking a Customer Quality Engineer to lead customer-focused quality assurance initiatives. The ideal candidate will ensure a high level of customer satisfaction through effective quality processes, analyze warranty claims, and implement improvements in quality assurance methodologies. This role requires a Bachelor's degree in Engineering or a related field along with relevant experience in quality assurance and leadership. The position offers a competitive salary and a full-time employment opportunity.