Customer Quality Engineer: Lead RCA & Customer Success

Energy Jobline ZR; Tulsa (OK); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Annual Bonus Program

Wellness Credit

401k with match

Life & Disability Insurance

Paid time off & sick leave

Job summary

MIRATECH in Tulsa, OK is seeking a Senior Quality Engineer to serve as the primary quality liaison between customers and our manufacturing and engineering teams. You will lead root cause investigations, manage corrective actions, and drive continuous improvement across functions to ensure customer requirements are understood and met.

The role emphasizes data analysis, audits, and strong communication to maintain quality performance and customer satisfaction.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• 5+ years in Quality Engineering or related roles.
• Experience leading root cause analysis and corrective actions.
• Knowledge of quality systems and standards.

Responsibilities

• Serve as primary quality liaison for customers and internal teams.
• Lead root cause investigations and corrective actions.
• Coordinate customer audits, meetings, and quality reviews.
• Monitor quality metrics and drive continuous improvement across functions.

Skills

Quality engineering

Root cause analysis

Customer quality

Analytical skills

Communication

Education

Bachelor's degree in Engineering

Tools

MS Excel

Job description

MIRATECH in Tulsa, OK is seeking a Senior Quality Engineer to serve as the primary quality liaison between customers and our manufacturing and engineering teams. You will lead root cause investigations, manage corrective actions, and drive continuous improvement across functions to ensure customer requirements are understood and met.

The role emphasizes data analysis, audits, and strong communication to maintain quality performance and customer satisfaction.