Customer Programs Manager - Manufacturing & Launches

Saelens-Corporation; Milwaukee (WI); On-site; USD 85,000 - 105,000; Full time

Job summary

Saelens-Corporation in Milwaukee, WI is seeking a Program Manager to lead customer programs from concept to production, coordinating with engineering, quality, manufacturing, purchasing, supply chain, and sales.

You will manage schedules, track risks, communicate status, and drive successful product launches while building lasting customer relationships and contributing to profitable growth.

Qualifications

• Bachelor's degree in Engineering, Business, Manufacturing, or related field preferred.
• Three or more years of experience in manufacturing, project management, program management, engineering, or customer-facing roles.
• Strong organizational and project management skills.
• Excellent communication and relationship-building abilities.
• Experience leading cross-functional teams.
• Understanding of manufacturing processes and product launches.
• APQP, PPAP, or automotive industry experience is a plus.
• Proficiency with Microsoft Office and ERP systems.

Responsibilities

• Serve as the primary point of contact for assigned customer programs.
• Lead customer programs from award through production and ongoing lifecycle management.
• Coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales to ensure successful execution.
• Manage project schedules, milestones, and customer deliverables.
• Track risks, resolve issues, and communicate project status.
• Support product launches, engineering changes, and continuous improvement initiatives.
• Monitor program performance, timing, and profitability.
• Build strong, long-term customer relationships through responsive communication and proactive problem solving.

Skills

Project management

Manufacturing experience

Cross-functional leadership

Customer relationship skills

Communication skills

Education

Bachelor's degree in Engineering, Business, Manufacturing, or related field preferred.

Tools

Microsoft Office

ERP systems

Job description

Saelens-Corporation in Milwaukee, WI is seeking a Program Manager to lead customer programs from concept to production, coordinating with engineering, quality, manufacturing, purchasing, supply chain, and sales.

You will manage schedules, track risks, communicate status, and drive successful product launches while building lasting customer relationships and contributing to profitable growth.