Customer Programs Lead: Product Launch & Lifecycle

Lakeside Recruiting Solutions; Menomonee Falls (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Lakeside Recruiting Solutions is seeking a Program Manager to oversee key customer programs from launch through production. You will partner with customers and cross-functional teams to keep projects on schedule, meet quality expectations, and achieve business objectives.

In this role you will coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales to ensure successful execution, manage schedules and milestones, track risks, and support launches and continuous

Qualifications

• Bachelor's degree in Engineering, Business, Manufacturing, or related field preferred.
• 3-5+ years of experience in manufacturing, project management, program management, engineering, or customer-facing roles.
• Strong organizational and project management skills.
• Excellent communication and relationship-building abilities.
• Understanding of manufacturing processes and product launches.
• APQP, PPAP, or automotive industry experience is a plus.
• Proficiency with Microsoft Office and ERP systems.

Responsibilities

• Serve as the primary point of contact for assigned customer programs.
• Lead customer programs from award through production and ongoing lifecycle management.
• Coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales to ensure successful execution.
• Manage project schedules, milestones, and customer deliverables.
• Track risks, resolve issues, and communicate project status.
• Support product launches, engineering changes, and continuous improvement initiatives.
• Monitor program performance, timing, and profitability.
• Build strong, long-term customer relationships through responsive communication and proactive problem solving.

Skills

Project management

Organizational skills

Communication

Relationship-building

Cross-functional coordination

Understanding manufacturing processes

Education

Bachelor's degree in Engineering, Business, Manufacturing, or related field

Tools

APQP

PPAP

ERP systems

Microsoft Office

Job description

Lakeside Recruiting Solutions is seeking a Program Manager to oversee key customer programs from launch through production. You will partner with customers and cross-functional teams to keep projects on schedule, meet quality expectations, and achieve business objectives.

In this role you will coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales to ensure successful execution, manage schedules and milestones, track risks, and support launches and continuous