Customer Programs Lead - From Concept to Production

Diamondprecision; Wisconsin; On-site; USD 85,000 - 110,000; Full time

Job summary

Diamondprecision seeks a Program Manager to lead key customer programs from launch through production. You will work with customers and cross-functional teams to keep projects on schedule and meet quality and business goals.

Coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales; manage milestones and risks; and report status. Strong communication and relationship-building are essential to build lasting partnerships and drive successful product launches.

Qualifications

• Bachelor’s degree in engineering, business, manufacturing, or related field.
• 3+ years in manufacturing, project or program management, engineering, or customer-facing roles.
• Strong organizational and project management skills.
• Excellent communication and relationship-building abilities.
• Experience leading cross-functional teams.
• Understanding of manufacturing processes and product launches.
• APQP, PPAP, or automotive industry experience is a plus.
• Proficiency with Microsoft Office and ERP systems.

Responsibilities

• Serve as the primary point of contact for assigned customer programs.
• Lead customer programs from award through production and lifecycle management.
• Coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales to ensure successful execution.
• Manage project schedules, milestones, and customer deliverables.
• Track risks, resolve issues, and communicate project status.
• Support product launches, engineering changes, and continuous improvement initiatives.
• Monitor program performance, timing, and profitability.
• Build strong, long-term customer relationships through responsive communication and proactive problem solving.

Skills

Organizational skills

Project management

Communication

Relationship-building

Cross-functional leadership

Education

Bachelor’s degree in Engineering/Business/Manufacturing

Tools

Microsoft Office

ERP systems

Job description

Diamondprecision seeks a Program Manager to lead key customer programs from launch through production. You will work with customers and cross-functional teams to keep projects on schedule and meet quality and business goals.

Coordinate Engineering, Quality, Manufacturing, Purchasing, Supply Chain, and Sales; manage milestones and risks; and report status. Strong communication and relationship-building are essential to build lasting partnerships and drive successful product launches.