Customer & Partner Engagement Architect

HP; Spring (TX); On-site; USD 83,000 - 128,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off

Job summary

HP is seeking an experienced Customer & Partner Engagement Specialist to drive nurture programs and enablement across the full customer journey. You will own email campaigns, automation workflows, and journey orchestration while collaborating with Campaign Managers, Content Strategists, and Growth Marketing to optimize experiences for customers and partners.

The role emphasizes analytics, audience segmentation, and scalable enablement across SMB through complex partner networks, reporting on

Qualifications

• Four-year or graduate degree in marketing or business.
• Typically 4–7 years of work experience in segment marketing, channel marketing, or partner marketing.
• Experience with marketing automation and email campaigns.

Responsibilities

• Own end-to-end design and execution of customer and partner nurture programs.
• Manage email strategy, automation workflows, and journey orchestration.
• Collaborate with cross-functional teams to optimize customer journeys.
• Analyze engagement metrics and adjust programs for better conversion.

Skills

Email marketing

Marketing automation

Lifecycle marketing

Customer journey management

Partner marketing

Campaign execution

Audience segmentation

Analytics & optimization

Project management

Cross-functional collaboration

Education

Four-year or Graduate Degree in Marketing or Business

Job description

HP is seeking an experienced Customer & Partner Engagement Specialist to drive nurture programs and enablement across the full customer journey. You will own email campaigns, automation workflows, and journey orchestration while collaborating with Campaign Managers, Content Strategists, and Growth Marketing to optimize experiences for customers and partners.

The role emphasizes analytics, audience segmentation, and scalable enablement across SMB through complex partner networks, reporting on