Customer Order Management - Urgent Need

Millenniumsoft; Vernon Hills (IL); On-site; USD 39,000 - 47,000; Full time

Job summary

Millenniumsoft in Vernon Hills, Illinois is hiring a Customer Order Management specialist for an on-site, 3-month assignment. You will expedite orders, resolve disputes, and liaise with customers while leveraging Excel, SAP and PowerBI to track progress and provide timely updates.

The role requires a High School Diploma and strong communication and organizational skills to operate across multiple software systems under moderate supervision.

Qualifications

• High School Diploma is required.
• Ability to work on-site in Vernon Hills, IL.
• Familiarity with Excel, SAP and PowerBI for reporting and tracking.

Responsibilities

• Expedite orders by liaising with customers and solving problems.
• Research and resolve issues; communicate options to customers.
• Coordinate with alternate sources to resolve disputes and fulfill requests.

Skills

Customer order mgmt

Problem solving

Communication

Organization

Education

High School Diploma

Tools

Excel

SAP

PowerBI

Job description

Job Title - Customer Order Management - Urgent Need

Job Location - Vernon Hills, Illinois

Duration: 3 Months

Job Description - PR:$30/hr On-site. High School Diploma. Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution. Demonstrates working knowledge of business practices and procedures. Demonstrates working knowledge of product/service features used in customers' businesses. Interprets and applies systems knowledge and tools to manage customer requests with supervision. Resolves routine problems/issues. Coordinates problem resolution with alternate sources. Offers customers alternatives based on available tools and information. Has developed knowledge and skills in own area; may still be acquiring / expanding higher level skills. Applies knowledge / skills to complete a variety of day-to-day activities within own area. Works with moderate supervision / guidance; accountable for individual results and impact on team. Able to work within multiple software systems, including Excel, SAP and PowerBI (reporting systems). Good communiciation and organizatinal skills.