Customer Operations Specialist (Data Entry)

Walmart; Little Rock (AR); Remote; USD 27,552 - 41,328; Full time

Job summary

Walmart in Little Rock is hiring for a Customer Service role with a salary range of $20–$30 per hour. A Bachelor's Degree is listed as an educational requirement, and the job emphasizes collaboration with stakeholders and continuous improvement of customer service operations.

The position involves aligning operations to customer needs, analyzing trends, and implementing plans to enhance service delivery while adhering to Walmart's values and standards.

Qualifications

• Bachelor's degree in business, technology, Communications, or related area.
• 2 years’ experience in retail, contact center, or related area.

Responsibilities

• Collaborates with stakeholders by discovering business trends and communicating insights to leadership.
• Conducts root cause analysis for customer service issues.
• Partners with key stakeholders to develop partnership and collaboration plans.
• Executes customer service operations by staying up to date on industry trends and best practices.
• Applies current knowledge to develop, execute and improve action plans.

Skills

Customer service

Education

Bachelor's Degree

Job description

Walmart in Little Rock is hiring for a Customer Service role with a salary range of $20–$30 per hour. A Bachelor's Degree is listed as an educational requirement, and the job emphasizes collaboration with stakeholders and continuous improvement of customer service operations.

The position involves aligning operations to customer needs, analyzing trends, and implementing plans to enhance service delivery while adhering to Walmart's values and standards.