Customer Operations Leader, Energy Storage & Grid Solutions

What the Tech, Bend; Portland (OR); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Stock compensation

Medical, dental, and vision insurance

401k

Competitive PTO

Job summary

Elexity is seeking a Customer Operations Manager in Portland, Oregon. You will manage project onboarding and ensure customer satisfaction after sales. Responsibilities include overseeing numerous operations and maintaining communication with clients and subcontractors.

The role requires a deep understanding of HVAC systems and project management experience. Compensation ranges from $130k to $160k, with additional benefits such as stock options and a comprehensive health package.

Qualifications

• 4+ years in project management or operations.
• Working knowledge of commercial HVAC and building management systems.
• Excellent project management skills and communication abilities.

Responsibilities

• Manage project onboarding from sale to commissioning.
• Document field operations processes and train subcontractors.
• Serve as primary contact for customer support during operations.

Skills

Project management

HVAC systems knowledge

IT networks

Communication skills

Analytical skills

Tools

Airtable

Smartsheet

Fillout

XOi

Hubspot

Job description

Elexity is seeking a Customer Operations Manager in Portland, Oregon. You will manage project onboarding and ensure customer satisfaction after sales. Responsibilities include overseeing numerous operations and maintaining communication with clients and subcontractors.

The role requires a deep understanding of HVAC systems and project management experience. Compensation ranges from $130k to $160k, with additional benefits such as stock options and a comprehensive health package.