Customer Operations Leader: Delivery & Planning

ZT Group Intl, Inc. dba ZT Systems; Secaucus (NJ); On-site; USD 66,000 - 90,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Tuition reimbursement

Health coverage

Paid time off

Parental leave

Job summary

ZT Systems, a leader in data-center solutions, is seeking a Customer Operations professional in Secaucus, NJ. The role focuses on coordinating across internal teams to align with customer needs, requiring strong order management, data analysis, and communication to deliver commitments with excellence and integrity.

You will handle customer demand planning, oversee order delivery, and coordinate shipments with logistics.

Qualifications

• 2+ years relevant experience.
• Bachelor’s Degree in Supply Chain Management, Industrial Engineering, Business, or related field.
• CRM skills.
• Materials planning knowledge.
• Order fulfillment managing commitment risks.
• Background in supply chain planning/management.
• Professional and ownership mindset.
• Excellent verbal and written communication.
• Strong organizational and project management skills.
• Proficient with Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Understand customer demand outlook and manage delivery commitments.
• Oversee delivery execution of customer orders.
• Coordinate with logistics on shipments.

Skills

CRM skills

Materials planning

Order fulfillment

Demand planning

Problem solving

Communication skills

Team collaboration

Education

Bachelor’s Degree in Supply Chain Management

Industrial Engineering

Business

Related field

Job description

ZT Systems, a leader in data-center solutions, is seeking a Customer Operations professional in Secaucus, NJ. The role focuses on coordinating across internal teams to align with customer needs, requiring strong order management, data analysis, and communication to deliver commitments with excellence and integrity.

You will handle customer demand planning, oversee order delivery, and coordinate shipments with logistics.