Customer & Office Support Specialist

City of Sunny Isles Beach; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

City of Sunny Isles Beach is seeking an entry-level Office Assistant to perform clerical and front-desk duties in a municipal office. The role includes answering phones, assisting the public, processing payments, and handling word processing and data entry tasks with accuracy and courtesy.

Ideal candidates have a high school diploma or GED with related clerical experience; some college is a plus. Strong organization and communication skills are essential for success in this role in a fast-paced

Qualifications

• High School Diploma or GED supplemented by one year of general clerical/customer service experience; or any acceptable related combination of training and experience.
• Some college experience preferred.
• Good knowledge of English usage, spelling, grammar and punctuation.

Responsibilities

• Answers the telephone, assists the public, and provides information on policies and procedures.
• Accepts payments, processes credit cards, checks, etc.
• Interacts courteously with managers, coworkers, customers and vendors.
• Types, proofreads, and processes documents including forms, memos, and reports.
• Reviews documents for accuracy and conformance to procedures.
• Uses computer software to perform word processing and spreadsheet functions; prepares reports.

Skills

Customer service

Typing

Data entry

Word processing

Record keeping

Front desk reception

Communication

Organization

Microsoft Office

Education

High School Diploma or GED

Some college

Tools

Word processing software (MS Word)

Spreadsheet software (MS Excel)

Office equipment (photocopy, fax)

Job description

City of Sunny Isles Beach is seeking an entry-level Office Assistant to perform clerical and front-desk duties in a municipal office. The role includes answering phones, assisting the public, processing payments, and handling word processing and data entry tasks with accuracy and courtesy.

Ideal candidates have a high school diploma or GED with related clerical experience; some college is a plus. Strong organization and communication skills are essential for success in this role in a fast-paced