Customer & Office Coordinator: Signs, Permits & Details

Signarama Charleston, SC; Charleston (SC); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

401(k) plan

Paid time off and paid holidays

Training and mentorship as you learn

Room to grow into project management或s

Full-time and in-person

Job summary

Signarama Charleston, SC is seeking a Customer & Office Coordinator for our Mount Pleasant shop. This full-time, in-person role handles front desk duties, takes estimates, writes work orders, and manages permits and invoicing. You’ll coordinate with design and production to ensure accuracy and timely delivery of custom signs.

You’ll learn the sign-building process on the job, handling office tasks while providing exceptional customer service. Monday–Friday, 8:30–5:00, in-person work.

Qualifications

• Strong phone and in-person communication skills.
• Experience with Microsoft Office and comfort working on a PC.
• Ability to manage several tasks at once without losing track of details.
• Reliable and punctual.
• Willingness to learn the sign industry.

Responsibilities

• Answer phones and greet customers who walk into the shop.
• Listen to each customer’s needs and ask questions to define the full scope of the project.
• Identify sign solutions and write up estimates.
• Write accurate, complete work orders for design and production.
• Coordinate with design and production to answer questions on work orders.
• Help prepare and submit permits, and keep each permit’s status current.
• Invoice customers and digitally file completion photos.
• Manage shipping and receiving, and label incoming packages.
• Order office and production supplies.
• Keep the showroom and front office organized.
• Provide administrative support to the owner and sales team as needed.

Skills

Communication

Multitasking

Punctuality

Willingness to learn

Education

No degree required

Tools

Microsoft Office

CoreBridge

CRM software

Job description

Signarama Charleston, SC is seeking a Customer & Office Coordinator for our Mount Pleasant shop. This full-time, in-person role handles front desk duties, takes estimates, writes work orders, and manages permits and invoicing. You’ll coordinate with design and production to ensure accuracy and timely delivery of custom signs.

You’ll learn the sign-building process on the job, handling office tasks while providing exceptional customer service. Monday–Friday, 8:30–5:00, in-person work.