Client Service & Sales Support Coordinator | Bonus Eligible

Signarama Silver Spring; Sioux Falls (SD); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive Salary

Job summary

A leading signage franchise located in Sioux Falls is looking for a Client Service Coordinator who will be the primary contact for customer inquiries and play a crucial role in marketing execution and sales support. The ideal candidate should possess excellent communication and customer service skills, with a solid understanding of sales and basic computing. This full-time role also offers competitive pay ranging from $16.00 to $19.00 per hour, with opportunities for professional growth and advancement.

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Mathematically inclined with the ability to learn square footage, reading a tape measure, and conversions between decimals, percentages, and fractions.
• Understanding of basic sales.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Reliable transportation to & from work.

Responsibilities

• Respond promptly to customer inquiries in person and over the phone.
• Implement store marketing strategies.
• Process work orders with precision and finalize payments upon project completion.
• Maintain strong relationships with vendors for sourcing.
• Assist in various store operations and maintain a clean store appearance.

Skills

Customer service skills

Strong communication

Proficiency in Windows Office

Basic sales understanding

Mathematical proficiency

Education

High-school diploma or equivalent

Tools

POS systems

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Join Our Team as a Client Service Coordinator at Signarama!

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

A successful Client Service Coordinator is highly organized, customer-focused individual with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Signarama is the world's largest sign franchise with independently owned locations around the world. Our small Sioux Falls location is seeking a full-time Client Service Coordinator.

Key Responsibilities

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and
• Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.
  
  

Professional Growth

• Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.
  
  

What We Offer

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment
  
  

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Mathematically inclined with the ability to learn square footage, reading a tape measure, conversions between decimals, percentages, and fractions.
• Understanding of basic sales.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Reliable transportation to & from work.
• High-school diploma or equivalent
  
  

Compensation: $16.00 - $19.00 per hour

At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.

Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.

Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.

Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.