Customer-Obsessed Retail Sales Leader

The Brand House Collective; Richmond (VA); On-site; USD 42,000 - 58,000; Full time

Job summary

Kirkland’s is seeking a Sales Leader in Richmond, VA to guide sales efforts, uphold brand standards and drive customer-focused service both in-store and online. This role emphasizes leadership, coaching, and a strong rapport with customers to maximize sales and store performance.

The position requires retail experience, a high school diploma, and the ability to work weekends and evenings while modeling our values of Customer Commitment and a Winning Attitude.

Qualifications

• Strong communication skills and customer-facing selling experience are required.
• Retail leadership and coaching abilities to guide in-store and online selling.
• Comfort with driving sales and maintaining brand presentation standards.

Responsibilities

• Leads, supports and values customer selling in both the in store and online shopping experience.
• Builds a customer-obsessed culture by greeting, re-engaging, educating, adding on and thanking each customer.
• Understands role in sales growth and store profitability.

Skills

Strong communication skills

Customer selling experience

Retail management experience

Education

High School Diploma or GED

Job description

Kirkland’s is seeking a Sales Leader in Richmond, VA to guide sales efforts, uphold brand standards and drive customer-focused service both in-store and online. This role emphasizes leadership, coaching, and a strong rapport with customers to maximize sales and store performance.

The position requires retail experience, a high school diploma, and the ability to work weekends and evenings while modeling our values of Customer Commitment and a Winning Attitude.