Customer-Obsessed Retail Sales Leader

The Brand House Collective; Lexington (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Kirkland's is seeking a Sales Leader for our Lexington, KY location. The role focuses on customer-obsessed selling, strong product knowledge, and visual presentation while collaborating with Store Manager to execute store business plans.

You will guide the team in delivering exceptional customer experiences, reinforce loyalty programs, promotions, and merchandise presentation to maximize sales and store profitability.

Qualifications

• High School Diploma or GED; college preferred
• Minimum 1 year management experience in a retail or service industry preferred
• Strong communications skills and customer selling experience required
• Energetic, people and results oriented, competitive with a drive to succeed
• Valid Driver license

Responsibilities

• Leads, supports and values customer selling in both the in store and online shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer
• Educates each customer on loyalty programs, current promotions and merchandise assortment
• Supports the company by being a brand ambassador at all times
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes MOD job responsibilities such as opening/closing procedures, team supervision
• Assists in freight processing, maintaining an organized stockroom, presentation directives
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit
• Perform other duties as needed

Skills

Customer selling

Leadership

Retail sales

Team coaching

Communication

Education

High School Diploma/GED

Tools

POS system

Job description

Kirkland's is seeking a Sales Leader for our Lexington, KY location. The role focuses on customer-obsessed selling, strong product knowledge, and visual presentation while collaborating with Store Manager to execute store business plans.

You will guide the team in delivering exceptional customer experiences, reinforce loyalty programs, promotions, and merchandise presentation to maximize sales and store profitability.