Customer-Obsessed Retail Associate & Merchandising Lead

Rack Room Shoes; Naples (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes in Naples, FL is seeking a store associate to deliver outstanding customer service and contribute to meeting sales goals. You will lead by example in accuracy and completeness of work, while maintaining store appearance and merchandising standards.

Responsibilities include processing sales, promotions, inventory support, and aiding in receiving shipments. Prior retail experience is preferred, with emphasis on customer interactions and adherence to policies.

Qualifications

• Interpersonal skills necessary to deal effectively with customers and employees.
• Basic communication, organization, and math abilities.
• Experience in retail sales, preferably specialty retail or footwear.
• Knowledge of store policies and procedures is helpful.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience through service standards and knowledge.
• Maintain awareness of current sales promotions and programs.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills for customers.
• Participate in inventories and assist in receiving merchandise.
• Process sales and POS transactions with accuracy and compliance.
• Handle cashier duties and ensure shoes are matched during checkout.

Skills

Interpersonal skills

Communication

Math skills

Retail sales experience

Job description

Rack Room Shoes in Naples, FL is seeking a store associate to deliver outstanding customer service and contribute to meeting sales goals. You will lead by example in accuracy and completeness of work, while maintaining store appearance and merchandising standards.

Responsibilities include processing sales, promotions, inventory support, and aiding in receiving shipments. Prior retail experience is preferred, with emphasis on customer interactions and adherence to policies.