Customer Master Data Specialist — SAP & DEA Compliance

Zoetis Spain SL

Northern (KY)

Hybrid

USD 54,000 - 78,000

Full time

8 days ago

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Benefits offered by this job

Healthcare benefits beginning day one

401K with match and profit sharing

4 weeks of vacation

Job summary

Zoetis Spain SL is seeking a Customer Master Data Specialist to establish and maintain customer master data, ensure accuracy of licensing and financial information, and deliver first-line customer support via phone, email, and Salesforce. The role focuses on data integrity, audits, and cross-functional collaboration in a fast-paced environment.

Responsibilities include DEA compliance, master data audits, and coordinating SAP enhancements.

Qualifications

Associate degree required; bachelor’s degree preferred.
Minimum of 2 years’ Customer Service experience.
Knowledge/experience with SAP order-to-cash system preferred.
Audit support experience preferred.
Proficient in Microsoft Office (Outlook, Excel, Word).
Phone system and Internet applications experience; Salesforce.com preferred.
Strong analytical and organizational skills with high accuracy.
Clear verbal and written communication; able to present information.
Problem-solving mindset and ability to work independently or in a team.

Responsibilities

Primary operational contact handling daily emails, payment terms, licensing, and SAP audits.
Ensure DEA compliance for schedule drugs orders and release holds.
Assist with Master Data audits and documentation for ECC and GTS requirements.
Communicate business process changes to stakeholders and vendors.
Support cross-functional projects including integrations and acquisitions.
Coordinate SAP enhancements testing and data validation.