Customer Integration & Value Solutions Lead

C.H. Robinson Worldwide; Kansas City (MO); Hybrid; USD 66,900 - 105,800; Full time

Benefits offered by this job

Three medical plans

Flexible spending accounts

401(k) with 6% company matching

Employee stock purchase plan

Job summary

C.H. Robinson Worldwide seeks a Customer Integration Manager to support the Freightview platform. The role helps customers achieve satisfaction through integrated products, requiring 1-2 days in the Kansas City office weekly.

Key responsibilities include providing consultations, leveraging insights to improve outcomes, and working closely with various teams.

The position offers a competitive salary, with a compensation range of $66,900 to $105,800, and benefits including health plans, flexible time off, and a 401(k) with matching.

Qualifications

• 5+ years of experience with customer interactions.
• Familiarity with C.H. Robinson’s systems and business model.

Responsibilities

• Provide pricing/profile consultations.
• Partner with data science to identify gamification initiatives.
• Leverage reporting to drive improved outcomes.
• Maximize rate submission and win rates.
• Determine features and bugs to prioritize with the development team.

Skills

Customer interactions

Data analysis

Pricing strategy

Education

Bachelor’s degree from an accredited college or university

Job description

C.H. Robinson Worldwide seeks a Customer Integration Manager to support the Freightview platform. The role helps customers achieve satisfaction through integrated products, requiring 1-2 days in the Kansas City office weekly.

Key responsibilities include providing consultations, leveraging insights to improve outcomes, and working closely with various teams.

The position offers a competitive salary, with a compensation range of $66,900 to $105,800, and benefits including health plans, flexible time off, and a 401(k) with matching.