Customer Insights Intern: Research & Impact Opportunity

SuperMom's LLC; Irving (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

7-Eleven is seeking a curious and analytical Customer Insights Intern to join the Customer Insights team in Irving, TX. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising, and Operations.

Example projects include evaluating loyalty program features, studying customer perceptions, and supporting concept testing. You will develop research outreach for The Brainfreeze Collective and gain hands-on market research experience.

Qualifications

• Pursuing a Bachelor's degree in a related field.
• Strong written and verbal communication skills.
• Highly organized, detail-oriented, and able to manage multiple projects.
• Familiarity with survey and Customer research platforms preferred.

Responsibilities

• Support the design, execution, analysis, and communication of customer research projects.
• Conduct research on the loyalty program and evaluate customer perceptions of loyalty program features.
• Support concept testing and other studies to understand customer preferences, motivations, behaviors, and purchase drivers.
• Translate research findings into actionable recommendations for business leaders and cross-functional stakeholders.

Skills

Strong written and verbal comms

Highly organized

MS Office proficiency

AI tools familiarity

Survey platforms familiarity

Education

Bachelor's degree in Business Administration, Marketing, Communications, Strategy, Market Research, Data Analytics, or related field

Tools

Qualtrics

Alida

Medallia

Mintel

NielsenIQ

Microsoft Office

Job description

7-Eleven is seeking a curious and analytical Customer Insights Intern to join the Customer Insights team in Irving, TX. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising, and Operations.

Example projects include evaluating loyalty program features, studying customer perceptions, and supporting concept testing. You will develop research outreach for The Brainfreeze Collective and gain hands-on market research experience.