Customer Insights Co-op: Analyze Trends & Shape Strategy

Greenheck Group; Schofield (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Housing allowance

Sign-on bonus

Job summary

Greenheck Group, a dynamic HVAC manufacturer, seeks a motivated Student Co-op to join our Customer Insights team for eight months (January–August or May–December). You will work full-time to support customer and market research, VOC projects, and data analysis to identify trends and growth opportunities.

This role offers hands-on experience across cross-functional teams, training content development, and presenting actionable insights to stakeholders.

Qualifications

• Enrollment in a related bachelor’s degree program (Business, Marketing, Sales, Engineering, Business Analytics, or Computer Science).
• On track to graduate in the next 3 semesters or less.
• Strong analytical and problem-solving skills with the ability to interpret information, identify trends, and support customer-focused recommendations.
• Strong written, verbal, and visual communication skills with the ability to organize and present information clearly.
• Curiosity and a desire to better understand customers, markets, and business challenges.
• Ability to collaborate effectively across teams and build relationships with a variety of stakeholders.
• Strong attention to detail with the ability to manage multiple priorities and project work.
• Adaptability and willingness to learn in a fast-paced, collaborative environment.
• Interest in customer research, business strategy, data analysis, process improvement, or Voice of Customer work.

Responsibilities

• Support customer and market research to understand needs, priorities, and opportunities.
• Contribute to Voice of Customer (VOC) projects and translate feedback into insights.
• Analyze customer, market, and business data to identify trends and growth opportunities.
• Develop insights and recommendations to support strategy, product development, and growth.
• Partner with cross-functional teams on customer-focused projects and initiatives.
• Support CAPS scoping and testing, gathering information and identifying improvement opportunities.
• Assist with development of training content based on research findings.
• Present findings and recommendations to business stakeholders clearly.
• Participate in continuous improvement projects to strengthen how insights are gathered and used.

Skills

Market research

Voice of Customer

Data analysis

Communication skills

Cross-functional collaboration

Education

Bachelor's degree program ongoing

Job description

Greenheck Group, a dynamic HVAC manufacturer, seeks a motivated Student Co-op to join our Customer Insights team for eight months (January–August or May–December). You will work full-time to support customer and market research, VOC projects, and data analysis to identify trends and growth opportunities.

This role offers hands-on experience across cross-functional teams, training content development, and presenting actionable insights to stakeholders.