Customer-Focused Vehicle Service Advisor

Cavender Auto Family; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

Parental leave

Life insurance

Employee discounts

Professional development

Job summary

Cavender Ford of OKC, a Cavender Auto Family dealership, is seeking a Service Advisor to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others and delivering exceptional experiences, you'll feel right at home here.

Join a team that values your contributions, supports your growth, and empowers you to succeed through integrity, ownership, teamwork, and lasting customer relationships. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma or GED required.
• Energetic, enthusiastic, and team-oriented.
• Strong listening, problem solving, and communication skills.
• Submit to MVR, background check, and pre-employment drug test.
• Valid driver’s license.

Responsibilities

• Greet all customers promptly and professionally.
• Determine customer’s primary concern and review additional maintenance needs.
• Offer a no-cost vehicle condition inspection to every customer.
• Provide fair, transparent price quotes with the customer and dealership’s best interest in mind.
• Communicate with each customer to leave them informed and comfortable.
• Handle all customer complaints promptly and resolve to the customer’s satisfaction.
• Establish and maintain great customer relationships to encourage repeat and referral business.
• Work as a team player and uphold Cavender’s standards of professionalism and integrity.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Listening

Education

High School Diploma/GED

Job description

Cavender Ford of OKC, a Cavender Auto Family dealership, is seeking a Service Advisor to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others and delivering exceptional experiences, you'll feel right at home here.

Join a team that values your contributions, supports your growth, and empowers you to succeed through integrity, ownership, teamwork, and lasting customer relationships. Competitive benefits and growth opportunities are offered.