Customer-Focused Universal Banker | Travel Pay & Training

Minnwest Bank; Minnesota, United States, Northern America, Americas; Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Medical, Vision and…

401(k) with Employer Match

Paid Holidays and Vacation

Disability & Life Insurance

Tuition Reimbursement

Paid Time Off

Diversity & Inclusion Employee ERG

Job summary

Minnwest Bank in Lewiston, MN is hiring an Intermediate Universal Banker to deliver outstanding service, open deposits and handle transactions across multiple branches. The role includes cross-selling, referrals, and traveling to support staffing needs within the market.

The ideal candidate has cash handling and customer service experience in financial services, with knowledge of consumer, business, and fiduciary accounts and a willingness to learn Minnwest processes.

Qualifications

• High school diploma or GED required.
• 2 years cash handling in a customer facing role.
• 2 years customer service experience.
• 1 year in retail banking or financial services in a customer facing sales role.
• 1 year consumer, business, and fiduciary account opening or Minnwest Consumer, Business and Fiduciary Account Training.

Responsibilities

• Provide prompt and courteous service to Minnwest Bank customers by identifying and recommending bank products to fulfill needs.
• Open new consumer and business deposit accounts and process all related paperwork.
• Process transactions, identify red flags for fraud and scams.
• Provide referrals to other business lines (insurance, real estate, etc.).
• Promote cross-selling to achieve sales and service goals.
• Assist customers with account changes or inquiries and online product questions.
• Perform teller duties per SOPs, including deposits, cash handling, and balancing cash drawer.
• Travel to Minnwest branches within the market to provide staffing coverage.
• Maintain knowledge of bank products and comply with Minnwest policies.
• Perform additional duties as assigned.
• Occasional training center travel in Eagan, MN.

Skills

Customer service

Cash handling

Attention to detail

Verbal & written communication

Team player

MS Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Minnwest Bank in Lewiston, MN is hiring an Intermediate Universal Banker to deliver outstanding service, open deposits and handle transactions across multiple branches. The role includes cross-selling, referrals, and traveling to support staffing needs within the market.

The ideal candidate has cash handling and customer service experience in financial services, with knowledge of consumer, business, and fiduciary accounts and a willingness to learn Minnwest processes.