Bank Teller & Customer Solutions Pro

Peoples Bank; Prestonsburg (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is seeking a Teller in Prestonsburg, KY. The role focuses on delivering exceptional customer service, handling deposits and transfers, and identifying opportunities to refer customers to banking products. The position emphasizes reliability, accuracy, and teamwork in a branch setting.

Applicants should have a High School Diploma or GED and at least one year of customer service experience. Travel to other branches may be required on occasion, and a valid transportation method is

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year of related experience in customer service.
• Ability to work in a fast-paced environment with accuracy.
• Proficient in basic computer operations and common software.
• Excellent verbal and written communication skills.
• Professional and positive attitude.
• Reliable daily transportation.
• Willingness to travel to other branches as needed.

Responsibilities

• Deliver excellent customer service with a friendly demeanor.
• Develop and retain customers; greet by name and be responsive.
• Maintain confidentiality of customer information.
• Process deposits and complex teller transactions.
• Research and resolve customer issues and follow up.
• Initiate conversations to uncover customer needs and refer to specialists.
• Make weekly calls to clients to meet referral goals.
• Meet branch sales referral targets and know the full product line.
• Maintain accurate balancing records and resolve outages.
• Follow security, risk management, and compliance standards.
• Complete required training and adhere to branch hours.

Skills

Customer service

Communication

Sales

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Peoples Bank is seeking a Teller in Prestonsburg, KY. The role focuses on delivering exceptional customer service, handling deposits and transfers, and identifying opportunities to refer customers to banking products. The position emphasizes reliability, accuracy, and teamwork in a branch setting.

Applicants should have a High School Diploma or GED and at least one year of customer service experience. Travel to other branches may be required on occasion, and a valid transportation method is