Customer-Focused Teller: Master Banking & Sales

Central Bank; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bank of the Ozarks is seeking a full-time Teller at the South National facility in Springfield, MO. The role focuses on daily deposits, cash handling, customer service, and cross-selling bank products to meet customer needs.

You will maintain accurate cash drawers, comply with BSA and related regulations, and participate in ongoing training to ensure precise operations and secure handling of funds.

Responsibilities

• Provide daily deposit services including deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters
• Maintain cash drawer within prescribed limits
• Balance and verify cash drawer daily; maintain cash over and short records
• Assist in identifying cash offages and variances
• Prepare forms for Bank Secrecy Act (BSA) requirements and gather necessary documentation
• Acquire and maintain knowledge of compliance and regulatory issues (BSA, Regulation CC, E, DD, P)
• Understand security procedures and post-robbery procedures; maintain safe work environment
• Provide exemplary customer service in person and by telephone; handle difficult situations with tact
• Cross-sell bank products and services; participate in sales programs to reach goals
• Arrange daily work plans to handle customer flow and processing requirements
• Acquire knowledge of all bank products and services; complete required training

Job description

Central Bank of the Ozarks is seeking a full-time Teller at the South National facility in Springfield, MO. The role focuses on daily deposits, cash handling, customer service, and cross-selling bank products to meet customer needs.

You will maintain accurate cash drawers, comply with BSA and related regulations, and participate in ongoing training to ensure precise operations and secure handling of funds.