Customer-Focused Teller — Grow Your Banking Career

Northwest; Lorain (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Northwest in Lorain, Ohio is seeking a capable Teller to provide friendly service, process transactions accurately, and help customers identify financial needs for referrals.

The role requires a High School diploma (or equivalent) and prior cash handling or customer service experience. Availability for evenings and weekends, plus comfort with computer systems, are important to success.

Qualifications

• Experience in customer service or retail settings.
• Cash handling experience preferred.
• Ability to learn banking software and systems.
• Strong communication and problem-solving skills.
• Friendly, professional demeanor and attention to detail.

Responsibilities

• Assist customers with questions and resolve problems.
• Balance teller drawer daily and support vault/ATM procedures.
• Promote Northwest products and services to meet customer needs.
• Provide exceptional customer experience in person, over the phone, and by email.
• Follow security, compliance, and risk procedures.
• Work evenings and weekends as scheduled.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or equivalent preferred

Job description

Northwest in Lorain, Ohio is seeking a capable Teller to provide friendly service, process transactions accurately, and help customers identify financial needs for referrals.

The role requires a High School diploma (or equivalent) and prior cash handling or customer service experience. Availability for evenings and weekends, plus comfort with computer systems, are important to success.