Customer-Focused Teller: Grow Loyalty & Manage Finances

Fairygodboss; Kennesaw (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays

Job summary

PNC is seeking a Teller in its retail organization, based in Kennesaw, Georgia. This in-office role focuses on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to meet needs while safeguarding branch operations.

Successful candidates typically work with a customer-focused mindset, adhere to risk management practices, and support a collaborative team in a fast-paced branch environment.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for the role.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• Prior experience is not required for this position.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty; processes customer interactions.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities and educates customers on using technology and resources.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in its retail organization, based in Kennesaw, Georgia. This in-office role focuses on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to meet needs while safeguarding branch operations.

Successful candidates typically work with a customer-focused mindset, adhere to risk management practices, and support a collaborative team in a fast-paced branch environment.