Customer-Driven Teller: Elevate Financial Wellbeing

PNC Financial Services Group, Inc.; Gainesville (GA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

401(k) match

Paid time off

Career development

Job summary

PNC Financial Services Group, Inc. in Cumming, GA is seeking a Teller to deliver a unique customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.

You will process a variety of customer interactions and educate customers on alternatives available for their financial interactions. The role emphasizes identifying banking opportunities, leveraging technology, and maintaining accurate daily operations.

Qualifications

• Work experience not required; no degree is listed as mandatory.
• Strong customer service and communication skills are expected.
• Ability to learn banking products and procedures quickly.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes customer interactions and educates on alternatives for financial interactions.
• Identifies opportunities and makes referrals to branch staff as appropriate.
• Maintains accurate daily teller and branch operations and adheres to policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Attention to Detail

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Cumming, GA is seeking a Teller to deliver a unique customer experience aimed at improving financial wellbeing and loyalty while increasing share of wallet.

You will process a variety of customer interactions and educate customers on alternatives available for their financial interactions. The role emphasizes identifying banking opportunities, leveraging technology, and maintaining accurate daily operations.