Customer-Focused Teller: Grow Client Relationships

PNC; Niles (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC's Teller position at the McKinley Branch Office in Niles, OH is an in-office role within the Retail Branch Banking organization. You will serve customers, educate them on PNC’s digital tools, and seek opportunities to broaden banking relationships while maintaining strong service standards.

The role emphasizes accurate daily operations, adherence to policies, and teamwork with branch staff to deliver a seamless customer experience in a compliant environment.

Qualifications

• No degree required; high school diploma acceptable.
• Roles may require prior customer service exposure but not a degree.
• In-office role based in McKinley Branch Office, Niles, OH.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products to meet needs and educate on digital options.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Teller position at the McKinley Branch Office in Niles, OH is an in-office role within the Retail Branch Banking organization. You will serve customers, educate them on PNC’s digital tools, and seek opportunities to broaden banking relationships while maintaining strong service standards.

The role emphasizes accurate daily operations, adherence to policies, and teamwork with branch staff to deliver a seamless customer experience in a compliant environment.