Customer-Focused Teller: Fast-Paced Banking & Service

Community Bank, N.A.; Village of Johnson City (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Medical

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Teller to serve as the welcoming first point of contact for customers at a branch.

You will process deposits, withdrawals, payments and check cashing with accuracy, verify identities, and promote digital banking tools to simplify everyday banking. You will engage customers to understand their needs, refer to specialists when needed, and support branch operations with a team-oriented, compliant approach.

Qualifications

• High School Diploma or GED required.
• Ability to complete teller and product training.
• Willingness to travel for training as needed.

Responsibilities

• Process deposits, withdrawals, payments and checks with accuracy.
• Verify customer identity and ensure funds availability.
• Educate customers on digital banking tools and self-service options.
• Refer to branch partners for additional services.
• Support lobby and branch operations to maintain efficiency.
• Respond to routine inquiries and escalate complex issues.

Skills

Interpersonal skills

Active listening

Attention to detail

Math accuracy

Cash handling

Digital tools familiarity

Customer needs analysis

Professionalism

Education

High School Diploma or GED

Job description

Community Bank, N.A. is seeking a Teller to serve as the welcoming first point of contact for customers at a branch.

You will process deposits, withdrawals, payments and check cashing with accuracy, verify identities, and promote digital banking tools to simplify everyday banking. You will engage customers to understand their needs, refer to specialists when needed, and support branch operations with a team-oriented, compliant approach.