Customer-First Teller: Elevate Banking Experience

Fairygodboss; Nicholasville (KY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC in Nicholasville, KY is seeking a Teller to deliver a personalized customer experience, educate clients on digital tools, and identify banking opportunities during everyday interactions. This in‑person role emphasizes accuracy in branch operations and strong customer service to build loyalty in the local community.

The position requires no degree, with eligibility for a comprehensive benefits package and a welcoming, team‑oriented work environment at the Orchard Center Branch.

Qualifications

• No university degree required.
• Prior experience not required.
• Military service may be considered.

Responsibilities

• Delivers a customer experience aimed at financial wellbeing and loyalty while increasing share of wallet.
• Identifies banking opportunities during customer interactions and refers to branch staff.
• Performs lobby engagement activities to connect with customers and educate on using technology and resources.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance transactions are performed accurately and efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC in Nicholasville, KY is seeking a Teller to deliver a personalized customer experience, educate clients on digital tools, and identify banking opportunities during everyday interactions. This in‑person role emphasizes accuracy in branch operations and strong customer service to build loyalty in the local community.

The position requires no degree, with eligibility for a comprehensive benefits package and a welcoming, team‑oriented work environment at the Orchard Center Branch.