Customer-Focused Teller: Banking & Tech Solutions

PNC; Ponte Vedra Beach (FL); On-site; USD 34,000 - 38,000; Full time

Job summary

PNC is seeking a Teller for its Retail Branch Banking team based in Ponte Vedra, FL. This in-office role emphasizes delivering a superior customer experience and driving financial wellbeing through everyday banking interactions.

Candidates should be prepared to engage customers, educate on available options, and refer opportunities to branch staff while upholding PNC policies and procedures to ensure accurate, efficient operations.

Qualifications

• No degree required for this role.
• Prior experience is not required; a comparable combination of education and experience may be considered.
• No certifications or licenses are required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller for its Retail Branch Banking team based in Ponte Vedra, FL. This in-office role emphasizes delivering a superior customer experience and driving financial wellbeing through everyday banking interactions.

Candidates should be prepared to engage customers, educate on available options, and refer opportunities to branch staff while upholding PNC policies and procedures to ensure accurate, efficient operations.