Customer-Focused Teller: Cash Handling & Service Excellence

First Horizon Bank; Hoover (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank is seeking a Teller to provide accurate, friendly customer service in a retail banking environment. You will handle cash, process deposits and withdrawals, and refer clients to products and services as appropriate.

The role emphasizes compliance with banking policies and risk controls, while delivering an optimal client experience and building lasting customer relationships.

Qualifications

• High school diploma or GED required; 6 months cash handling or teller experience preferred.
• Ability to process deposits, withdrawals, transfers and loan payments.
• Strong adherence to audit controls and security procedures.

Responsibilities

• Handle a cash drawer with proper cash control and follow audit policies.
• Provide quality customer service and resolve client issues promptly.
• Identify cross-selling opportunities and refer clients to the appropriate team.
• Promote bank products to enhance client relationships.
• Maintain compliance with bank regulations and risk management guidelines.

Skills

Cash handling

Customer service

Sales

Compliance awareness

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a Teller to provide accurate, friendly customer service in a retail banking environment. You will handle cash, process deposits and withdrawals, and refer clients to products and services as appropriate.

The role emphasizes compliance with banking policies and risk controls, while delivering an optimal client experience and building lasting customer relationships.