On-Site Teller & Client Experience Pro

First-Horizon-Bank; Collierville (TN); On-site; USD 29,000 - 38,000; Full time

Job summary

First Horizon Bank is seeking a customer-focused Teller to provide accurate daily processing of financial transactions in our retail banking environment. You will be the first point of contact for clients, with responsibilities including cash handling, deposits, withdrawals, and cross-selling bank products.

Strong attention to detail, adherence to procedures, and a commitment to high-quality client service are essential.

Qualifications

• High school diploma or GED required.
• 4+ years of customer service, cash handling, sales or teller experience required.

Responsibilities

• Handle a cash drawer; ensure proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Skills

Customer service

Cash handling

Sales

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer-focused Teller to provide accurate daily processing of financial transactions in our retail banking environment. You will be the first point of contact for clients, with responsibilities including cash handling, deposits, withdrawals, and cross-selling bank products.

Strong attention to detail, adherence to procedures, and a commitment to high-quality client service are essential.