Customer-Focused Teller: Cash Handling & Digital Tools

santander; West Windsor (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Princeton Junction, NJ is hiring a Full Time Teller to deliver exceptional customer service and process banking transactions. You will handle cash, maintain accurate drawers, and promote bank products while adhering to policies and managing risk.

The role requires a high school diploma or GED and 6+ months of cash handling and customer service experience, with the ability to work some evenings and weekends. Familiarity with digital tools and accuracy in all tasks is expected.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understanding the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management procedures to prevent fraud.
• Refer product solutions and elevate complex issues for timely resolution.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits and other operational tasks.
• Maintain a clean and organized work area for a welcoming environment.
• Support nearby branch locations as needed.

Skills

Cash handling

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma, GED

Tools

Microsoft Office

Job description

Santander in Princeton Junction, NJ is hiring a Full Time Teller to deliver exceptional customer service and process banking transactions. You will handle cash, maintain accurate drawers, and promote bank products while adhering to policies and managing risk.

The role requires a high school diploma or GED and 6+ months of cash handling and customer service experience, with the ability to work some evenings and weekends. Familiarity with digital tools and accuracy in all tasks is expected.