Customer-Focused Teller | Cash Handling & Banking

Banco Santander SA; Princeton (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Princeton Junction, NJ is seeking a Full Time Teller to assist customers with various banking needs, process transactions, and maintain accurate cash drawers. This role emphasizes exceptional service, risk awareness, and product cross-selling while adhering to policy and security standards.

The position requires a high school diploma or GED, 6+ months of cash handling and customer service experience, and the ability to work flexible hours, including weekends and evenings.

Qualifications

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies, procedures, and risk management to prevent fraud.
• Cross-sell bank products and educate customers on digital self-service options.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Digital tools

Multi-tasking

Education

High school diploma, GED

Tools

Microsoft Office

Job description

Santander in Princeton Junction, NJ is seeking a Full Time Teller to assist customers with various banking needs, process transactions, and maintain accurate cash drawers. This role emphasizes exceptional service, risk awareness, and product cross-selling while adhering to policy and security standards.

The position requires a high school diploma or GED, 6+ months of cash handling and customer service experience, and the ability to work flexible hours, including weekends and evenings.