Customer-Focused Teller: Growth, Community Impact

Associated Bank - Corp; Fairbury (NE); On-site; USD 48,712,000 - 65,789,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off for volunteering

Diversity-focused Colleague Resource  

Competitive salaries and professional

Job summary

Associated Bank is seeking a Teller to deliver friendly, professional service, process transactions accurately, and promote financial solutions to help customers meet goals. In this front-line role, you’ll grow banking knowledge while contributing to a team that values collaboration and community impact.

You’ll identify customer needs, refer to colleagues for additional services, support daily branch operations, and educate customers on digital banking tools.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to deliver friendly, professional service, process transactions accurately, and promote financial solutions to help customers meet goals. In this front-line role, you’ll grow banking knowledge while contributing to a team that values collaboration and community impact.

You’ll identify customer needs, refer to colleagues for additional services, support daily branch operations, and educate customers on digital banking tools.