Customer-Focused Teller: Grow Your Banking Skills

Associated Banc‑Corp; Wauwatosa (WI); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

401(k) and Pension

Paid time off

Employee Resource Groups

Bonuses & incentives

Parental leave

Résumé du poste

Associated Bank is seeking a Teller to provide exceptional customer service and support to every customer interaction in a front-line role. You will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

The role emphasizes collaboration, integrity, and community impact within a supportive team environment, offering opportunities to grow banking knowledge and career development.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsabilités

• Deliver friendly, professional customer service that reflects the brand promise.
• Process customer transactions accurately and efficiently following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services to benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Connaissances

Customer service

Cash handling

Retail banking knowledge

Formation

High school diploma or equivalent

0-2 years customer service experience

Retail banking experience preferred

Description du poste

Associated Bank is seeking a Teller to provide exceptional customer service and support to every customer interaction in a front-line role. You will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

The role emphasizes collaboration, integrity, and community impact within a supportive team environment, offering opportunities to grow banking knowledge and career development.