Customer-Focused Teller: Banking & Tech-Savvy Service

Fairygodboss; Lakewood (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Job summary

PNC is seeking a Teller based in Lakewood, CO. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and referring opportunities to branch staff.

The position emphasizes accurate operations and adherence to policies to support daily branch activities. Base salary ranges from $33,000 to $55,000 per year, with incentive eligibility based on company, business and individual performance.

Qualifications

• No degree required.
• Prior experience not required.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty while processing customer interactions.
• Identifies banking opportunities during customer interactions and refers to branch staff.
• Engages customers through lobby activities and educates on managing transactions with technology.
• Applies product and procedural knowledge to resolve customer problems and ensure accurate operations.

Skills

Accuracy and attention to detail

Addressing customer needs

Banking products

Digital awareness

Effective communications

Fraud detection and prevention

Managing multiple priorities

Matrix management

Problem solving

Understanding customer needs

Education

No Degree

Job description

PNC is seeking a Teller based in Lakewood, CO. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and referring opportunities to branch staff.

The position emphasizes accurate operations and adherence to policies to support daily branch activities. Base salary ranges from $33,000 to $55,000 per year, with incentive eligibility based on company, business and individual performance.